4MUS POLICIES

THE FOLLOWING PROVIDES IMPORTANT INFORMATION CONCERNING ANY REQUEST TO CANCEL, SUBSTITUTE ANOTHER PERSON OR REQUEST A REFUND OF FEES FOR THE EVENTS. IN AN EFFORT TO CONSERVE AND BE GOOD STEWARDS OF THE BUDGET AND EXPENSES OF 4MUS, THE FOLLOWING POLICIES ARE IN PLACE.

4MUS CHALLENGE POLICIES

REGISTRATION & PAYMENT POLICY FOR 4MUS EVENTS

Full Payment is due at time of registration in order to secure a participant's spot. By registering for a 4MUS event, you are assuming financial responsibility for the trip and are authorizing 4MUS to contract with third-party vendors and purchase food and supplies needed for the event on your behalf.


CANCELLATION 31 DAYS OR MORE FROM THE REGISTERED XCC DATE


4 Options:

  1. Receive a full refund minus a $50 administrative cancellation fee.
  2. Apply payment toward a future XCC for yourself within 12 months of the time of the originally scheduled XCC – when ready to register for a new XCC, you must contact info@4mus.org to receive a code to register and pay the $50 transfer fee.
  3. Transfer payment to another participant to attend the current XCC or a future XCC within 12 months of the time of the originally scheduled XCC – you must contact info@4mus.org to give the new participants name and receive a code for new participant to register and pay the $50 transfer fee.
  4. Apply funds to 4MUS.


CANCELLATION 30 DAYS OR LESS FROM THE REGISTERED XCC DATE


3 Options:

  1. There is a $100 transfer fee. Your remaining available funds are applied toward a future XCC (for yourself) within 12 months of the time of the originally scheduled XCC. When ready to register for a new XCC, you must contact info@4mus.org to receive a code to register and pay the $100 transfer fee.
  2. Transfer payment to another participant to attend the current XCC or a future XCC within 12 months of the time of the originally scheduled XCC. You must contact info@4mus.org to give the new participant's name and receive a code for the new participant to register and pay the $100 transfer fee
  3. Apply funds to 4MUS.


ALL cancellations MUST be in writing and emailed to info@4mus.org. Cancellations are not accepted over the phone, via other participants, or via Telegram. If no email communication is received before the start of the scheduled XCC, participant is considered a NO SHOW and no refunds or transfers will be allowed. Payment will be applied to the ongoing ministry efforts of 4MUS.


If the registration fee is not used for a future XCC within one year of the originally scheduled XCC, funds will be applied to the ongoing ministry efforts of 4MUS. 


NO SHOW POLICY

  • A participant is considered a “No Show” if:
  • Participant does not show up for the start of the event.
  • Participant has not sent an email to info@4mus.org prior to the start of the event to inform of cancellation.
  • If a Participant is a “No Show” all funds will be applied to the ongoing ministry efforts for 4MUS. Funds are not eligible for transfer or refund.


EVENT CANCELLATION

  • If 4MUS must cancel an event for any reason, registrants will be given two options. 
  • They may cancel their 4MUS event registration and receive a full refund of the amount paid toward their 4MUS event. 
  • Or, registrants can transfer their funds to a future 4MUS event within 12 months of time of the canceled 4MUS event for no administrative fee. 
  • 4MUS or any of its event partners are not and will not be held responsible for reimbursement of costs incurred due to travel expenses for the event (for example: cancellation/flight change fees or rental fees for traveling to or from the event).


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